What we do
All My Systems is an IT consultancy offering system connectivity and delivering customer insight.
Mark Pullar MSc MBCS
Managing Director
My 12 years’ expertise in IT and senior management roles enable me to troubleshoot your complex business problems and deliver long term solutions through technology.
I develop trusted partnerships with business owners who value the impact that a happy team has on improving productivity and achieving business goals.
- I’m a Professional Member of BCS, The Chartered Institute for IT with a dedication to continuing personal and professional development
- I have an MSc in Information Systems Management covering IT strategy, professional ethics and governance
- I’m a Microsoft Certified Professional in Microsoft Dynamics CRM. Experience of implementing and configuring Microsoft Dynamics CRM and producing meaningful Microsoft CRM reports
When I’m not growing the business I’m spending time with my family enjoying the outdoors, playing squash, reading plenty of books, writing articles to share knowledge, and generally getting the most out of life!
ETHICS and a holistic approach
Underpinning everything I do is a strong belief in placing equal value on the human and technical needs of systems in organisations – it’s called the socio-technical approach. ETHICS stands for Effective Technical and Human Implementation of Computer Systems and I closely followed the work of its founder, the late Enid Mumford. Having practiced these techniques in large organisations along with other agile and holistic based approaches with highly successful results, I now want to bring the approach to benefit small and medium sized organisations.
Do you want to grow your business?
Briony Heyhoe-Pullar
Director
My 15 years’ expertise of continuously delivering customer service excellence in the Higher Education sector enables me to ensure we meet your expectations in a customer/supplier relationship.
The thing that really floats my boat is designing business processes and streamlining workflows to remove ‘pain points’ when managing large teams.
When I’m not working I’m in wellies, spending time with my two horses, walking my dogs and spending as much time outdoors as possible.
Do you want to streamline your processes?
Pete Murray
Digital Marketing
I’ve been working with websites and the internet for over 15 years. I improve people’s experience visiting websites and help clients get tangible results from their sites.
I’m a champion of clear language on the web and of demystifying systems and jargon.
The work I do with clients to improve their websites usually involves:
- Search Engine Optimisation (SEO)
- Social media (Twitter, Facebook and others)
- Content writing
- Newsletters
The aim is to not only increase visitor numbers, but to increase the number of relevant and engaged visits.
I believe website marketing is an iterative task. Little and often rather than boom and bust. So equally important is website maintenance:
- Optimising sites to run quickly
- Making sites easy to update
- Monitoring user statistics
- Protecting against attacks
Do you want to make your website work?
Susan Hirst
Finance and Marketing Administrator
I’ve been working in office administration for 35 years and what a difference I have seen. From manual typewriters, then electric to DOS based computers. After a career break to look after my two children I ventured out into the marketplace again and discovered Windows! Since then I’ve learnt much about computers and software and how much easier office administration is when using well-made, powerful programs.
I’ve always been a bit of a perfectionist; I enjoy being organised and love to be involved in keeping admin and marketing running smoothly. I like to be a friendly and efficient voice at the end of the phone when a client rings with a query or a new lead calls.
I enjoy today’s marketing as it’s so much more than just newspaper/magazine adverts – with the world of social media businesses can promote themselves constantly, but it’s important to get the balance correct and to offer information that people want to read. Trying to get your message across in a few words isn’t always easy but it keeps you on your toes and your creativity flowing.
My role at All My Systems is to help keep the finance systems running efficiently using both Microsoft Dynamics CRM and our finance system. In addition, I assist with marketing and enjoy the challenge of creating text and images for social posts.
